DORA
Introduction
The Digital Operational Resilience Act (DORA) is a landmark regulatory framework established by the European Union to enhance the operational resilience of financial entities in the digital era.
It sets out uniform requirements for managing information and communication technology (ICT) risks to ensure the security, continuity, and integrity of financial services across the EU.
DORA applies to banks, insurance companies, fintech firms, investment funds, and third-party ICT providers, ensuring a cohesive and robust approach to digital risk management.
Compliance Gap Analysis from Mindbridge Consulting
Take the first step toward building a stronger, more resilient organisation.
Contact us today to schedule your gap analysis and start your journey with us.
Key
Objectives

Strengthen Operational Resilience
Ensure financial entities can withstand and recover from ICT-related disruptions.

Harmonize Regulatory Standards
Create consistent rules for managing ICT risks across the EU financial sector.

Enhance Cybersecurity
Protect sensitive financial data and systems against evolving cyber threats.

Ensure Continuity
Guarantee uninterrupted delivery of critical financial services.

Promote Accountability
Define clear roles and responsibilities for ICT risk management.
Core Principles
ICT Risk Management
Establish comprehensive frameworks for identifying, managing, and mitigating ICT risks.
Incident Reporting
Develop processes for detecting, reporting, and responding to ICT-related incidents.
Operational Continuity
Maintain business continuity plans and conduct regular testing of ICT systems.
Third-Party Risk Management
Assess and monitor ICT service providers to ensure compliance with resilience requirements.
Regulatory Supervision
Comply with oversight mechanisms for monitoring ICT risk and resilience.
Key Components of DORA

ICT Risk Management Framework
- Implement policies and procedures to identify, assess, and mitigate ICT risks.
- Integrate ICT risk management into enterprise risk management strategies.

Incident Reporting and Response
- Establish protocols for reporting ICT incidents to relevant authorities within specified timelines.
- Enhance capabilities for incident detection, containment, and remediation.

Digital Resilience Testing
- Conduct regular stress testing of ICT systems, including penetration tests and simulations.
- Use results to improve system robustness and resilience.

Third-Party Risk Oversight
- Evaluate and monitor critical ICT service providers, ensuring compliance with contractual and regulatory requirements.
- Develop plans for disruptions in outsourced services.

Operational Resilience and Continuity
- Create and test business continuity and disaster recovery plans for ICT-related disruptions.
- Ensure critical functions can operate during crises.

Governance and Accountability
- Define roles and responsibilities for ICT risk management, from board level to operational teams.
- Train staff on their roles in maintaining digital resilience.

Regulatory Cooperation and Oversight
- Collaboration between regulators and EU supervisory bodies.
- Ensure alignment with supervisory requirements and provide regular updates on compliance.
Benefits of DORA Compliance
Increased Resilience:
Strengthen the ability to manage and recover from ICT disruptions.
- Regulatory Consistency:
Align with a unified EU framework for ICT risk management.
- Competitive Advantage:
Build confidence among stakeholders through robust digital operational practices.
- Operational Continuity:
Guarantee uninterrupted delivery of essential financial services.
Global Context and Relevance
While DORA is an EU-specific regulation, its principles align with global efforts to enhance digital resilience in financial systems, such as the U.S. Cybersecurity Framework and the Basel Committee’s guidance on operational resilience.
Organizations operating internationally can leverage DORA as a benchmark for best practices in ICT risk management, ensuring global compliance and fostering trust in their operations.
Why Comply?
Implementing DORA compliance provides organizations with a robust framework and resilience against all manner of digital threats.
- Build Trust and Credibility
- Mitigate Risks
- Gain a Competitive Advantage
- Drive Innovation and Efficiency
- Ensure Long-Term Sustainability
- Simplify Integration with Other Standards
- Foster Stakeholder Engagement
Implementation

What our clients say about us
The audit process conducted by BSI really made it clear how far we had to go to achieve certification. Luckily when Paavan and the team got involved, they made implementation an absolute pleasure and had the job done in a matter of weeks for us. Would certainly recommend.
As someone who never really took cybersecurity or compliance that seriously, it unfortunately took becoming a victim of malware for me to appreciate how important resilience is. Mindbridge Consulting made sure that it would never happen again and restored our reputation, always keeping our budget considerations in mind.
We had been an Elastic customer for years, but once we showed our setup to Dexter and the team they showed us how little we were utilising the tools. After a couple of weeks, we've been able to reduce our MTTR and even bring out a new observability product to market at no extra cost. Soon, we'll certainly be looking into getting ISO certified and Mindbridge will be top of the list for that service.
I was really struggling to sort out all our data for an audit, and we actually ended up failing. We decided to outsource our data governance to Mindbridge Consulting and we couldn't be happier. We have now passed the audit and are back on track to achieving our goal of ISO certification.