Freshworks
At Mindbridge Consulting, we leverage Freshworks’ powerful suite of customer engagement and IT service management tools to help organizations optimize customer support, streamline operations, and drive operational excellence.

Create Amazing Customer Journeys
Why Choose Freshworks?

Customer Engagement
Locate and manage critical customer interactions across all channels for real-time resolution and informed decision-making.

Service Visibility
Gain complete insight into your customer support and service operations with tools that monitor tickets, feedback, and performance metrics.

World-Class Service Management
Detect issues and automate workflows with cutting-edge analytics and proactive alerts, ensuring swift response and enhanced customer satisfaction.
Go Beyond – Get Ahead
We Leverage Growth Using Cutting Edge Technology
Passionate – Dedicated – Professional
what people are saying
We deliver world class technology solutions to solve data sprawl, compliance issues, leaky cybersecurity and IT problems.
Implementing ISO 27001 typically takes 3 to 7 months, depending on factors like regional presence, employee count, and scope. Faced with a pressing need to achieve certification — driven by both an upcoming funding milestone and supply chain requirements — we turned to Mindbridge Consulting for support.
Leveraging their expertise and innovative AI-powered tools, Mindbridge not only accelerated the implementation timeline but also ensured we successfully obtained our certification. Their efficient approach helped us meet critical deadlines while strengthening our information security posture.
Gina – Programme Manager at Sterling Molecules
MindBridge collaborated with Inertia to establish Project Management as a Service (PMaaS). By defining a robust delivery mechanism with clearly defined gates, they enabled Inertia to deliver a structured, transparent, and efficient project management framework.
This approach not only fostered trust and confidence but also elevated Inertia’s value proposition by offering a seamless, value-added service to our customers. Additionally, they ensured the process was supported by a well-resourced team, equipped to hit the ground running from day one, driving immediate impact and ensuring project success.
Greg – CEO at Inertia